Please use this identifier to cite or link to this item: http://repositorio.ufla.br/jspui/handle/1/12193
Title: Towards an understanding of information technology strategy development based on knowledge management
Other Titles: Uma visão do desenvolvimento de estratégias de TI utilizando a gestão do conhecimento
Keywords: Information technology
Knowledge management
Strategic planning
Tecnologia da informação
Gestão do conhecimento
Planejamento estratégico
Issue Date: Dec-2014
Publisher: Universidade Federal de Santa Catarina
Citation: BERMEJO, P. H. de S. et al. Towards an understanding of information technology strategy development based on knowledge management. Revista de Ciências da Administração, Florianópolis, v. 16, n. 40, p. 139-155, dez. 2014.
Abstract: The formulation of IT strategies is increasingly seen as a collaborative process, where knowledge management (KM) and learning become central to building a shared view of how information technology (IT) can support and extend business strategies. This article presents three interrelated components that support the application of KM to IT strategy development (actors and types of knowledge, knowledge conversion modes, and technological tools and artifacts). Through a longitudinal, qualitative case study, we illustrate strategies for applying these components. Faced with the importance of knowledge and collaboration to IT strategies, the results provide recommendations so that organizations can apply concepts and practices of KM processes in formulating IT strategies.
URI: http://repositorio.ufla.br/jspui/handle/1/12193
Appears in Collections:DCC - Artigos publicados em periódicos

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