Desvendando a cultura organizacional da Emater–MG (regional de Lavras)

Abstract

We live in a globalized world where social interactions occur between people from different countries. In this context, culture presents itself as one of the fundamental dimensions for understanding social and organizational phenomena. Culture acts as a collective model that differentiates groups, their ways of thinking, acting and feeling. In organizational terms, each organization has its own characteristics and cultural elements such as values, artifacts, symbols, languages and others that can differentiate them from others. In this sense, the present work sought to investigate the organizational culture of the Technical Assistance and Rural Extension Company of the State of Minas Gerais - EMATER-MG (Regional de Lavras). As a theoretical basis, Fleury (1996) proposed how to uncover the culture of an organization by analyzing the following elements: organization history, socialization process of new members, human resources policies, communication process and organization of the organization. work process. From this, a qualitative research was done using the ethnographic method and the documentary research. As data collection strategies, individual interviews and participant observation were carried out. To analyze the data, we opted for the technique of content analysis, using the textual corpus composed by transcription of interviews and notes of the field diary. As a reflection of the company culture, the presence of some symbolic elements that collaborate for the representation of its organizational culture was verified. The presence of values such as the strengthening and maintenance of the mission of the company was found; actions to increase the interaction among employees, that is, the strengthening of socialization; the presence of solidarity in situations of adversity; valuation and recognition by professionals; expansion of communication channels and commitment to work.