Use este identificador para citar ou linkar para este item: http://repositorio.ufla.br/jspui/handle/1/36535
Título: Aplicação do balanced scorecard no auxilio a formulação do planejamento estratégico no setor público: o caso DAE/UFLA
Título(s) alternativo(s): Application of the balanced scorecard in support the development of strategic planning in the public sector: the case DAE / UFLA
Palavras-chave: Balanced scorecard
Planejamento estratégico
Setor público
Universidade
Strategic planning
Public sector
University
Data do documento: 2016
Editor: Pontifícia Universidade Católica de Minas Gerais
Citação: FERNANDES, A. G.; FURTADO, R. P. M.; FERREIRA, P. A. Aplicação do balanced scorecard no auxilio a formulação do planejamento estratégico no setor público: o caso DAE/UFLA. Economia & Gestão, Belo Horizonte, v. 16, n. 42, jan./mar. 2016.
Resumo: Currently, a major goal of the organizations is to achieve improvements in organizational performance. At the same time, they are inserted in a context of uncertainty and complexity that demands flexibility in the face of demands and changes in the environment. In this context, the development of a strategic plan that suits the characteristics and aspirations of the organization is essential. The BSC is a methodology that helps in the formulation of planning and setting strategic objectives for organizations, whether private or public sector. Thus, this study seeks to use this methodology to develop proposals for a department goals didactic teaching of a federal university. Therefore, it was made use of documentary research, participant observation and semi-structured interviews seeking to gather information that would provide the development of these goals. Finally, it could be seen that the BSC is a tool to assist the department in a study on the development of efficient strategic planning, providing a systemic view of the organization and visualization of the strategy by the relations of cause and effect between the proposed objectives.
URI: http://periodicos.pucminas.br/index.php/economiaegestao/article/view/P.1984-6606.2016v16n42p218
http://repositorio.ufla.br/jspui/handle/1/36535
Aparece nas coleções:DAE - Artigos publicados em periódicos

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