Um modelo de guia para seleção e aplicação de métodos de avaliação de interface do usuário

Abstract

Interactive computing systems are becoming increasingly present in our daily life, this occurs in different areas of human activity. Through the system interface, there is interaction between user and system, and in this case the usability of the interface is the determining factor in the level of satisfaction, effectiveness and efficiency with which users perform the functions of system, therefore it is necessary to evaluate the software interfaces used by users, and that through the results of the evaluation, interface problems are solved. This paper aims to present some methods for evaluation of software interfaces and describe them, allowing the creation of a prototype interface evaluation guide, containing information on the methods presented. With this guide, it is expected to provide a systematic identification of evaluation methods of interface most suitable for a given context and how to proceed with the evaluation.